Shipping policy
Shipping Policy
Effective Date: [Insert Date]
Thank you for shopping with Myjsperfumes. We are committed to delivering your orders quickly and securely. Please read our shipping policy carefully before placing an order.
Order Processing
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All orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During peak seasons, promotional events, or holidays, order processing may take longer than usual.
Shipping Methods & Delivery Time
Estimated delivery times are as follows:
| Shipping Type | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3–7 Business Days |
| Express Shipping | 1–3 Business Days (where available) |
| International Shipping | 7–21 Business Days (if available) |
Delivery times are estimates and may vary depending on the destination, courier service, weather conditions, customs clearance, or other unforeseen circumstances.
Shipping Charges
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Shipping charges are calculated during checkout based on your delivery location, package weight, and selected shipping method.
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Free shipping may be offered on eligible orders or during promotional campaigns.
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Any applicable taxes, customs duties, or import fees for international shipments are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number and tracking link (if available).
Shipping Address
Customers are responsible for providing accurate and complete shipping information.
If an incorrect or incomplete address is provided, delivery may be delayed or the shipment may be returned. Additional shipping charges may apply for reshipment.
Delivery Attempts
Our shipping partners may attempt delivery multiple times. If delivery is unsuccessful due to customer unavailability or incorrect address details, the package may be returned to us.
Any additional shipping costs for re-delivery will be the responsibility of the customer.
Delayed Deliveries
While we strive to deliver all orders on time, delays may occur due to:
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Weather conditions
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Public holidays
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Courier service disruptions
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Customs clearance
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Natural disasters
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High order volumes
We appreciate your patience in such situations.
Damaged, Lost, or Missing Packages
If your package arrives damaged, incomplete, or appears to be lost during transit, please contact us within 48 hours of delivery or the expected delivery date.
Please include:
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Your order number
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Photos of the damaged package (if applicable)
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A description of the issue
We will work with the shipping carrier to resolve the matter as quickly as possible.